1. Return Window

Eligible products can be returned within the specified return window shown on the product/order page.

2. Return Eligibility

Items must be unused and in original condition with packaging, invoice, and accessories.

3. Non-Returnable Items

Perishable goods, intimate products, and items marked non-returnable are excluded unless damaged or incorrect.

4. Refund Timeline

Approved refunds are processed to the original payment method or wallet within 5-10 business days.

5. Disputes

If a refund is delayed, raise a support ticket with your order number for investigation.